01
Growth with control
Townsville Auto Group
Financial Controller · 2021 to 2026
An 11-franchise dealer group in the Pickerings Group with 80+ staff, three workshops, parts warehousing and finance and insurance. I led Finance, IT and HR with oversight of operations, prepared the investment cases for five new franchises and a used-car yard, and reported monthly to the group CEO, CFO and COO.
- Quick-service bays and an apprenticeship model lifted daily workshop throughput by 20% and gross profit per technician by 15%.
- Incentives tied to profitability and customer lifetime value lifted finance and insurance penetration by 25% and accessories revenue per vehicle by 40%.
- Expansion
- Five franchises funded from operating cash flow
- Reporting
- General purpose, audited by BDO
- Funding
- Floorplan facilities negotiated and managed
